SPAM and junk email complaints

Modern electronic communications has changed our lives in dramatic ways. Email, faxes and wireless messages now make it possible to exchange information with each other anytime, from anywhere.

Unfortunately, these services are sometimes misused. Deceptive and unwanted messages can transform email and other messaging systems from useful tools into time-consuming tasks. The General Assembly passed Pennsylvania's Unsolicited Telecommunications Advertisement Act in an effort to curb the flow of misleading email, faxes and wireless messages.

This new law prohibits electronic advertisements that include any of the following:

• False or misleading information in the subject line.
  
• False or misleading return addresses.
  
• Lack of a valid return email address or toll-free number which can be used to "opt out" of future messages.
  
• Unsolicited advertisement messages sent to a cell phone.

The Office of Attorney General has included a variety of resources on this website to help you learn more about Pennsylvania's new unsolicited telecommunications law, as well as to identify the differences between legal and illegal electronic messages. There is also a detailed complaint form that you can complete if you feel that a message you have received violates Pennsylvania law. I hope you find it informative and helpful.

• File a complaint
  
• Pennsylvania's Unsolicited Telecommunications Advertisement Act (PDF)
  
• Take Action
  
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